Terms and conditions

1. Who I Am

This website is operated by an individual business owner based in the UK. If you need support or have questions about these Terms, you can contact me at: carole@collabcentral.org. By using this website or purchasing any product or service, you agree to these Terms & Conditions.

2. What I Offer

I provide digital products, online courses, resources, and/or services through this website. The exact details of each offering are described on the relevant product page.

3. Eligibility

To use this website or make a purchase, you must be at least 18 years old, provide accurate information, and not use the site for unlawful purposes.

4. Payments

Payments are processed securely through Stripe. I do not store or have access to your full payment details. Prices are listed in British pounds.

5. Digital Products & Online Courses

When you purchase a digital product or course, you receive access for your personal use only. You may not share, resell, or distribute the content. You are responsible for ensuring you have the technology needed to access the materials. If a course includes live sessions, replays, or community features, these may be updated or changed over time.

6. Refund Policy

Because digital products are delivered instantly, all sales are final unless otherwise stated on the product page. If you believe there has been an error with your purchase, please contact me at carole@collabcentral.org

7. Your Account

If you create an account, you are responsible for keeping your login details secure. You must notify me if you suspect unauthorised access. I may suspend or remove accounts that violate these Terms.

8. Intellectual Property

All content on this website is owned by me unless otherwise stated. You may not copy, share, upload, resell, or distribute any content without written permission.

9. Behaviour & Community Guidelines

If any offerings include group calls, comments, or community spaces, you agree to be respectful, avoid harmful behaviour, and not share private information about others. I may remove access for behaviour that breaches these guidelines.

10. Availability & Technical Issues

I aim to keep the website running smoothly, but I cannot guarantee uninterrupted access, error‑free performance, or compatibility with every device. If Podia experiences downtime, access may be temporarily affected.

11. Limitation of Liability

To the fullest extent permitted by law, I am not liable for indirect, incidental, or consequential damages. I do not guarantee specific results from using my products or services. Nothing in these Terms limits your statutory rights as a UK consumer.

12. Changes to These Terms

I may update these Terms occasionally. The latest version will always be posted on this page. Last updated: 14 April 2026.

13. Contact

If you have questions about these Terms, email me at: carole@collabcentral.org